Terms of sale — Social Media Manager Pro

1. Seller

The website social-media-manager.net / social-media-manager.fr and the product Social Media Manager Pro are published and sold by JN Technology Hub SAS, a simplified joint-stock company with a share capital of €1,000, registered with the Nanterre Trade and Companies Register under SIREN 993 370 915 (SIRET 993 370 915 00015), EU VAT number FR90 993 370 915, with its registered office at 75 rue de Normandie, 92400 Courbevoie, France. Publication director: Jad Nehme, President. Contact: via the contact form on this site.

2. Purpose and scope

These terms govern the sale, to business and consumer customers, of the digital product "Social Media Manager Pro". Any order implies their unreserved acceptance, via the checkbox provided before payment. The applicable terms are those in force on the date of the order.

3. Product

Social Media Manager Pro is a set of digital content intended for use with the artificial intelligence assistant Claude (Anthropic):

• the main setup prompt (French, English, Spanish, German; usable in every language supported by Claude);
• the planning and approval dashboard template, the brand guidelines and banner templates, and the daily check prompt;
• the installation manual;
• one (1) hour of remote support, to be used within 12 months of purchase.

The product does not include the third-party subscriptions and services required for it to work (in particular a Claude Pro subscription, about €22 per month at the date hereof, a scheduler subscription such as Metricool, about €20 per month at the date hereof, online storage and social media accounts), which remain the customer's cost and responsibility. Social Media Manager Pro is not affiliated with or endorsed by Anthropic, Metricool or the social networks mentioned.

4. Licence

The purchase grants the customer a personal, non-exclusive, non-transferable, lifetime licence of use for one (1) company or brand. The customer may not resell, redistribute or publish all or part of the content, or make it available to third parties. Agencies wishing to use it for several clients must contact the seller. Content produced by the customer with the product (texts, visuals, posts) belongs to the customer.

5. Price and payment

The initial price is 699 € incl. VAT, payable in a single instalment. Preferential launch price: 389 € incl. VAT until October 31, 2026, inclusive. Additional support: 250 € TTC per hour. Payment is made online by bank card via the secure Stripe platform; the seller never has access to banking data. An invoice is sent by email.

6. Delivery

The product is delivered by email, as download links, immediately after payment is confirmed (within 24 hours at the latest). Prompt updates are provided at no extra cost for as long as the product is marketed.

7. Right of withdrawal (consumers)

In accordance with article L221-28 13° of the French Consumer Code, the right of withdrawal cannot be exercised for the supply of digital content not supplied on a tangible medium whose performance has begun with the consumer's prior express consent and express waiver of their right of withdrawal. Before payment, the consumer customer gives this consent and expressly waives their right of withdrawal by ticking the checkbox provided for this purpose; the order confirmation restates it. Unused support is not separately refundable.

8. Support

The included support hour is booked by email and takes place by video call or in writing, Monday to Friday, excluding public holidays. Support covers the installation and use of the product; it does not cover malfunctions of third-party services.

9. Liability

The product provides a method and tools; the seller guarantees no results (audience, sales, engagement). Operation depends on third-party services (Claude, schedulers, social networks) whose changes, interruptions or price changes are beyond the seller's control. The customer remains solely responsible for the content they approve and publish, for its compliance with applicable laws and rules (in particular regulated advertising, copyright and image rights) and for complying with the platforms' terms of use. The seller's liability, if established, is limited to the price paid for the product, except in the event of gross negligence or wilful misconduct and within the limits provided by law for consumers.

10. Intellectual property

The prompt, templates, manual, brand and website content are the property of JN Technology Hub SAS and are protected by intellectual property law. Any unauthorised reproduction is prohibited.

11. Personal data

Data collected when ordering is processed by JN Technology Hub SAS to manage the order, invoicing and support, in accordance with the website's Privacy policy. The customer has a right of access, rectification, erasure and objection via the contact form on this site.

12. Mediation and disputes

These terms are governed by French law. In accordance with article L. 612-1 of the French Consumer Code, a consumer or non-professional customer may use, free of charge, the following consumer mediator for the amicable resolution of a dispute: CM2C — Centre de la Médiation de la Consommation de Conciliateurs de Justice, 49 rue de Ponthieu, 75008 Paris, France, tel. +33 1 89 47 00 14 (Monday to Friday, 9:30 am–12 pm and 2–4 pm), www.cm2c.net. The customer may also use the European online dispute resolution platform. Failing an amicable settlement, the competent courts are those provided by law for consumers; for business customers, exclusive jurisdiction is granted to the Commercial Court of Nanterre.